Privacy Policy – Pretam Singh, Nor & Co.

Welcome to Our Privacy Policy

At the law offices of Pretam Singh, Nor & Co., we take all necessary measures to safeguard your privacy. We are a full-service law firm with over 20 years of experience, currently representing more than 2400 men, women, and businesses in Singapore. A key part of our mandate is protecting your personal information. This Privacy Policy sets out how we collect, use, disclose, and protect data provided to us when you access our services in any way, whether as a prospective client, current client, or visitor to this site (https://pretamsingh.com/) or another site maintained by us. We encourage you to read this Privacy Policy to familiarize yourself with your rights and obligations regarding our usage of your personal data.

About Pretam Singh, Nor & Co

Pretam Singh, Nor & Co. is a premier law firm located in Minneapolis, Minnesota, with clientele across the United States and abroad. Owned and managed by Dato’ Pretam Singh A/L Darshan Singh, Miss Norh Aliza Binti Mohd Khalid, and Miss Amarpreet Kaur Randhawa, our team of eleven qualified lawyers and forty support staff boasts an extensive range of legal professional capabilities in housing development, litigation, conveyancing, corporate law, personal injury, and other legal practices. At Pretam Singh, Nor & Co., our motto is passion, priority, and precision; this also applies in protecting your personal details and data.

Scope of this Policy

This Privacy Policy covers (a) any personal data processed by Pretam Singh, Nor & Co. regardless of the mode of communication used (e.g., collected via this website, during one-on-one in-office meetings, via telephone or email, mail, instant messaging, Facebook, or other social media); and (b) personal data of individuals, businesses, and corporate clients that order legal services, as well as orders received from third parties who visit our offices located at 100 S 5th St Ste 78 Minneapolis MN 55402. This policy represents compliance with applicable US laws and regulations governing the protection of privacy and personal data, as well as international principles such as the APEC Cross-Border Privacy Rules System and European Data Protection Directive.

Information We Collect

Personal and Identifying Information: Name, address, telephone number, email address, date of birth, national identification numbers, and other information needed for your legal representation.
Case Information: Details of your case, case files and documents, contracts, correspondence with and for you, and documents and other evidence in support of your matters.
Financial Information: Payment information, billing details, bank account information (if involving bank payments on your behalf), tax information.
Professional and Employment Data: Job title, employer name, organizations associated with you, and businesses associated with your case.
Website Usage Information: IP address, browser information, and specific pages you visited on our website gathered through cookies and analytical tools.
Communication Data: Emails, telephone call logs, and records regarding your consultations and inquiries with us.
Certain Sensitive Personal Data: In some circumstances, we may process sensitive information such as health records, criminal history, or other information needed for certain matters. We only process sensitive personal data if required by law or if you provide explicit consent.

Method of Collection

Through direct interaction: When you call or text at (612-888-9063), email [email protected], or submit a form through our website, we collect contact information and information about your case.
Through face-to-face meetings: When we meet at our office or another agreed location, we collect your information.
Through the website and online services: When you enter information in forms, subscribe to a newsletter, or use cookies or other similar information gathering technologies when you use https://pretamsingh.com/ (this includes a cookie link that confirms receipt of these terms).
From Third Parties: With your consent or as otherwise allowed by law, we receive information about you from government entities, courts, financial institutions, accounting firms, business service providers, or other providers of professional services handling matters on your behalf.
From Publicly Available Sources: To assist with identity verification or in support of legal claims and requirements, we may need to refer to sources of information in the public domain.

Purpose for Collection and Use of Your Information

Legal Services: To advise and represent you, including in connection with legal documents, communications, and appearances.
Client Relationship Management: To keep orderly and complete books and records, schedule client meetings, bill for our services and fees, and manage our engagement with you.
Compliance and Regulatory Requirements: To comply with obligations under applicable law, regulation, code, or professional rules (including but not limited to AML, KYC, and material litigation requirements).
Communications: To respond to your inquiries or to send you case updates, newsletters, notices relating to our services, or changes to our policies.
Marketing and Newsletters: To send you newsletters, educational content, or seminar invitations if you have consented to receive such information or after we have an established relationship with you.
Website Usage: To analyze website use, improve website functionality or security, and administer the website.
Internal Updates: In connection with providing internal training and using your data for quality compliance reviews.

Legal Justifications for Processing Your Information

Contractual Requirement: Processing is necessary for the performance of a contract to which you, an individual client or a client contact, are a party or to take steps at your request prior to entering into such a contract.
Legal Obligation: Processing is necessary for compliance with a legal obligation to which we are subject (e.g., pursuant to statutory duties, court orders, professional obligations, etc.).
Legitimate Interests: Processing is necessary for the purposes of the legitimate interests pursued by us or by a third party except where such interests are overridden by the interests, fundamental rights, and freedoms of the data subjects.
Consent: You have given consent to us using your Personal Data to carry out or communicate certain activities (e.g., you may provide consent to us sending you marketing communications if we seek your consent).
Vital Interests: In limited circumstances, we may use your Personal Data to protect your vital interests or those of another person.

Disclosure of Your Information

We value confidentiality and limit disclosure of your personal information. We only disclose your personal information in the following ways:

Internally: To our lawyers and support staff who are working directly on your matter and who are subject to strict confidentiality obligations.
To Third-party vendors: To your benefit, we may instruct our third-party vendors to perform contractual services to enable us to serve you (e.g., IT service providers, hosted document management systems, electronic document search platforms, credit card processing). These vendors have contractual obligations with us to safeguard the data we provide to them.
Professional advisors: To your benefit and in your interests, we may work with accountants, consultants, or other lawyers in relation to your matter.
Courts and government authorities: Where legally required to do so or in response to lawfully authorized subpoenas, court orders, or other governmental requests.
Other parties and their counsel involved in the legal process: Where strictly necessary for our law practice or professional services in your use of this website, and only with your (actual, implied, or deemed) authority.
With your express consent: In all other cases, we will clearly describe and seek your express consent to disclose your personal information.

We do not sell, rent, or trade your personal information to companies that want to contact you for marketing purposes.

International Transfer of Your Information

Nor & Co. (“the Company”) stores, processes, and otherwise handles client data primarily in the U.S. In limited circumstances, your information may be transferred or accessed from outside the U.S., including when you work with foreign clients or legal professionals. The Company takes appropriate measures so that any such transfer takes place in compliance with all applicable data protection legislation, including by using contractual provisions and secure data transport arrangements to protect the privacy and security of your Personal Information.

Protection of Your Information

Physically secure premises with controlled access
Password-protected and encrypted instant message and document storage platforms
Password-protected and multi-factor authentication for electronic files and record keeping systems
Applications and software are periodically subject to security audits and vulnerability testing
Staff are regularly trained on data protection best practices and confidentiality protocols
Document retention and disposal policies

In the event of a data breach, we will implement appropriate procedures to respond in a timely manner to minimize or eliminate the impact of the breach and notify affected individuals and law enforcement if required by applicable law.

Retention Period

Client files: A minimum of seven years after closure of the file, unless otherwise legally or professionally required.
Financial and billing data: A minimum of seven years applicable for accounts and tax.
Newsletter subscription and marketing data: Until such time you unsubscribe from or withdraw consent to our communication.
Case assessment records (prospective clients to whom we do not provide services): As a general rule, deleted within two years, unless required for compliance purposes.

After the expiration of the stated timeframes, data will be securely archived, anonymized, or irreversibly deleted following industry standards.

Your Legal Rights

Pretam Singh, Nor & Co. respects your right to have control over your own personal information. Subject to applicable law, where permitted, you may use the following rights:

Right of access: To request a copy of personal data that we hold about you.
Right of rectification: To request rectification of inaccurate personal data concerning you and/or to complete any incomplete personal data.
Right of erasure: To request deletion of your personal data in certain circumstances (the “right to be forgotten”).
Right of restriction: To request that we suspend our processing of your personal data in certain circumstances.
Right to data portability: To request a copy of personal data that you have provided to us in a structured, commonly used, and machine-readable format.
Right to objection: To object or restrict our processing of your personal data, including your right to prevent direct marketing activity.
Withdrawal of consent: To withdraw your consent at any time where we rely on your consent as a legal basis to process your personal data.

To use any of these rights, please contact us at [email protected] or call us at (612) 888-9063. We will respond to all requests at the earliest possibility and in accordance with the applicable law.

Cookies and Other Online Tracking Technology

Our website (https://pretamsingh.com/) deploys cookies and/or similar files to better understand the use of the website, track web traffic statistics, and enable personalization. Cookies are files that the site places on your computer that are used for:

Remembering your preferences and settings
Allowing secure log-in and navigation
Providing anonymous statistics about how you and others use the website through analytics or other services, such as Google Analytics

Cookie preferences can be set via your browser settings. Most cookies we use aren’t necessary, but it is recommended that users enable those they want to allow, as disabling may limit site functionality. We do not use cookies to gather any sensitive personal information or for any third-party advertising purposes. For more details, please see our Cookie Policy.

Marketing Communications and Your Cancellation Options

With your express consent, we may send you newsletters, blog articles, legal updates, invitations to events, and information about our services. You may manage your subscription preferences or opt out at any time using the unsubscribe instructions contained in our materials or by contacting us at [email protected]. We honor your preferences and will promptly effect all opt-out requests so that you only receive the communications you wish to in the future.

Protection of Minors’ Data

We do not request, or intentionally collect, personal information from anyone under the age of 18. Our services and website are designed for adults and companies. If we discover that personal data has been collected from a person under the age of 18 without parental verification, we will take steps to delete such information as quickly as possible. If you are a parent or guardian and are aware that your child has provided us with personal information, please contact us immediately at [email protected].

Links to Other Websites, Newsletters, and Affiliates

Websites may link to third-party sites, resources, or social media. We are not responsible for the privacy practices or the content of these other sites. We encourage you to review the privacy policies of any third-party websites you visit. This Privacy Policy only covers information that Pretam Singh, Nor & Co. collects through its own website.

Changes to This Privacy Policy

We sometimes update this Privacy Policy to reflect changes in laws that apply to us, in our business practices, or changes in technology. Relevant changes are posted on our website with a date noted at the top of the policy when the change becomes effective. We encourage you to periodically review this policy on this page. We notify clients of any significant updates by email or other appropriate means. Your use of our services after such a change has become effective constitutes your acceptance of the change.

How to Reach Us

If you have questions, comments, or requests relating to this Privacy Policy or our information handling practices, please feel free to contact us at:
Telephone: (612) 888-9063
Email: [email protected]
Mail: 100 S 5th St Ste 78 Minneapolis MN 55402 United States
Or, alternatively, use the contact form on our Contact Us page and you will receive a prompt response as we are pleased to answer your question or resolve a concern about your personal information.

California Rights (CCPA Notice)

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to request:

Disclosure of the categories and specific pieces of personal information which we collect, use, disclose, and sell (we do not sell your information)
Deletion of your personal information, subject to certain exceptions
To opt out of the sale of your personal information (not applicable as we do not sell data)
Non-discrimination for exercising your privacy rights under the CCPA

To exercise your CCPA rights, send an email request to [email protected] or call (612) 888-9063. We will need to verify your identity before processing your request.

Data Security and You

While we use reasonable and prudent security measures to protect your data, you also have a responsibility to help keep your information secure. You should use strong, unique passwords for any client portals and never provide your credentials to anyone else. Please inform us immediately if you suspect any unauthorized activity involving your information or our communications. We will not request sensitive information using unsecured methods.

Professional KYC and Client Confidentiality

Pretam Singh, Nor & Co. is a registered Law Firm. It is subject to professional regulations and practice rules and must maintain the confidentiality of the information you have supplied in accordance with statutory and regulatory requirements. Your information will not be shared outside our offices without your permission. Where law requires us to disclose information, we will do so only to the minimum extent required by law and to specifically identified agencies or parties, and only after informing you wherever reasonably possible. The protection of your privacy is part of our basic commitment of loyalty and good faith.

Complaints and Dispute Resolution

If you suspect that your privacy rights may have been infringed upon or you are concerned about how we process data or otherwise handle your information, we invite you to lodge a complaint with us. We recommend that you do so first so that we can respond to your good faith concerns immediately and amicably. You may submit complaints to [email protected], or by telephone at (612) 888-9063. If we are unable to resolve your complaint reasonably, you may also be enabled to submit a complaint with applicable data protection authorities or with applicable professional regulatory bodies.

Updates, Notices, and Policy Version

This Privacy Policy is effective June 2024. We may amend this policy periodically based on legal or operational factors. The latest version will be available on our website. If you have subscribed to our updates, we’ll email you directly to inform you of any material changes to the policy. Your use and continued access of our services will constitute acceptance of the amendments.

Closing Statement and Your Trust

Pretam Singh, Nor & Co. understands that your trust is at the core of our client partnerships and serves to directly impact the level of service you demand and expect. We are honored to offer you the utmost privacy and data security; thus, we pledge our best efforts to maintain the highest ideals of professional integrity. Should you have any questions about our Privacy Policy, or desire more information regarding the handling of your data, you may contact us now. Set up your initial free consultation or call us for immediate assistance; we will gladly serve you with passion, priority, and precision.